Last Updated: 16/09/2025
We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
Personal Data:
When you visit our website, register an account, or engage with our services, we may collect personal data, including: Name, Email Address, Phone Number, Company Name (if applicable), Billing Information (for transactions)
Usage Data:
We may also collect information on how the website is accessed and used. This usage data may include: IP Address, Browser Type, Device Information, Pages Visited, Time and Date of Visit, Geolocation Data
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small files stored on your device that help us analyze web traffic, personalize content, and remember your preferences.
2. How We Use Your Information
We use the information we collect for various purposes:
- To Provide Services: To deliver the services you request, such as project consultations, quotes, and customer support.
- To Improve User Experience: To personalize your experience on our website and make it more relevant to your needs.
- To Communicate: To send you updates, newsletters, promotional offers, or service-related information. You may opt-out of these communications at any time.
- To Process Payments: To complete transactions, verify payment information, and manage billing details.
- To Improve Our Website: To analyze website traffic, enhance functionality, and improve the performance of our services.
- To Comply with Legal Obligations: To meet legal and regulatory requirements and ensure compliance with applicable laws.
3. How We Protect Your Information
We are committed to ensuring the security of your personal information. We use a variety of security measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We respect your privacy and will not sell, rent, or lease your personal data to third parties. However, we may share your information with trusted partners and service providers who assist in the operation of our website or the delivery of our services. These third parties are obligated to protect your information and may only use it for the specific purposes outlined by us. We may also disclose your information if required to do so by law or in response to legal processes, such as court orders, subpoenas, or government requests.
5. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You may review, update, or correct your personal information at any time by logging into your account or contacting us directly.
- Opt-Out of Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe link in the email or by contacting us.
- Request Data Deletion: You may request the deletion of your personal data by contacting us. Please note that some data may need to be retained for legal or administrative purposes.
6. Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will post the updated policy on this page and update the “Last Updated” date at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
KraftStory
Dubai, UAE
Email – info@kraftstory.ae
Mobile number – +971502473485





